Payment, Cancellation, Refund, and Return Policy

1. Payment Policy

– Your pre-booking fee can be paid online to secure your order.

– Once you have placed your order online and paid your pre-booking fee, we will contact you to discuss the next steps to pay the balance booking fee and finalize your purchase.

– A receipt for your online payment will be emailed to you within 48 hours of completing the transaction.

– The developer must ensure this receipt is sent to the email ID of the finance department (jetoursales@mhd.co.om) and the admin team.

2. Cancellation / Refund Policy

– If you wish to cancel after paying the pre-booking fee, the cancellation and refund will be subject to our terms and conditions. Please contact us for more details on our toll-free number: 80080222 or email us at jetoursales@mhd.co.om.

– Please note that you will have to provide proof of payment and all relevant communication for reference.

– Refunds for pre-booking will be reviewed based on the status of your order and applicable terms.

– Refund of the pre-booking amount will be processed within 60 days from the date of approval.

– Delivery of vehicles is subject to terms and conditions at the showroom.

– Paying a pre-booking fee secures your order but does not guarantee product availability until final confirmation and payment completion.

– We are not responsible for delays, cancellations, or modifications due to unforeseen circumstances.

– Any transaction fees applied by your bank or payment provider are not covered by us.

– If you have any concerns regarding your order, payment, or refund status, please contact our customer service team at 80080222 for further assistance.

For any questions or support, you can reach us at toll-free 80080222 or email jetoursales@mhd.co.om.